Customer Success Manager Working within the Customer Success department, this individual will manage a portfolio of new and existing Red e App customers. See our, Customer Success Manager in United States, Results for "Customer Success Manager Jobs in United States", Customer Success Manager jobs in Austin, TX, Customer Success Manager jobs in San Francisco, CA, Business Development Associate jobs in New York, NY, Chief Operating Officer jobs in New York, NY, Partnerships Manager jobs in San Francisco, CA, Customer Success Manager jobs in New York, NY, Customer Success Manager jobs in San Diego, CA, Customer Success Manager jobs in Chicago, IL, Partnerships Manager jobs in New York, NY, Customer Success Manager jobs in Los Angeles, CA, Customer Success Manager jobs in Atlanta, GA. Required Involvement Vendor Technical Lead Redox Customer Success Manager Recruiters looking for remote talent can find your resume based on keywords, job titles, skills and more. Sign in to create your job alert for Customer Success Manager jobs in United States. The Redox Technical Customer Success Manager (CSM) owns the success of Redox clients in getting the most out of the Redox product, network, and services. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. The CSM … As a Redox Product Manager, you will be the primary stakeholder for a product line, bringing new products to market or defining the product strategy for existing solutions. If your team doesn’t feel confident completing this list, check out some of our other onboarding materials to help you prepare. Redox has experienced significant growth in the last year and is creating a brand new team dedicated to customer support. The Redox Technical Customer Success Manager (CSM) owns the success of Redox clients in getting the most out of the Redox product, network, and services. The Redox Customer Success Manager (CSM) owns the success of Redox clients in getting the most out of the Redox product, network, and services. Mar 2020 – Oct 2020 8 months. This website uses cookies to improve service and provide tailored ads. The ultimate goal is to sustain a company's profitability and growth; this can only be done by keeping the customer satisfied, and by making it easy for the customer to take maximum advantage of the product or service they have … Redox, Inc. interview details: 52 interview questions and 48 interview reviews posted anonymously by Redox, Inc. interview candidates. One COVID-19 reporting endpointfor 95% of state departments of public health instead of state-specific SFTP processes for electronic lab reporting Solutions Engineer Redox. Hours: Full-Time. Product managers at Redox work closely with all aspects of the company, including product marketing, sales, engineering, and customer success.\n\n\n\n\nJob Responsibilities:\n\n\n\n\n* Develop and maintain a strong understanding of our customer base and core business value in healthcare to ensure we continuously deliver more value to our customers and are thinking five … Customer Success Manager (CSM) ... Redox wants to position you for success and a smooth first implementation, that’s what this checklist is here for. A free inside look at company reviews and salaries posted anonymously by employees. A program to ensure that non-profits and public health teams have the necessary access to data to fully empower their initiatives. In one case, as transactions are completed, an application transmits patient and … When these companies connect with Redox, they become part of the Redox Network. Oct 2020 – Present 1 month. Company profile page for Redox Inc including stock price, company news, press releases, executives, board members, and contact information The CSM serves as the single point of contact through whom the client team can access technical, implementation, product, marketing, and other services at Redox, and coordinates the efforts of these and other teams in helping clients achieve their goals. Today the roles have expanded. A free inside look at Redox, Inc. salary trends based on 24 salaries wages for 20 jobs at Redox, Inc.. Salaries posted anonymously by Redox, Inc. employees. They have taken over many new responsibilities and proudly form one of the main pillars of ‘growth’ within a SaaS organisation. Part of the customer success manager’s job is to ensure the entire company is aligned around an ideal customer so that everyone, no matter their department, can help attract and retain them. Atlanta, Georgia, United States. Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on WhatsApp (Opens in new window), The World's Largest Domain Name Registrar, Power your brand interactions with beautifully designed, professional-looking forms that people love, Nomad Insurance by SafetyWing : The best travel medical insurance for freelancers & remote workers, Build and maintain long term relationships with key customer executives, product owners, implementation teams, and others, Create and drive success plans tailored to customers, incorporating their integration goals and Redox capabilities, Support customer sales operations as they seek to expand their network of integrated healthcare organization partners, Manage cross-team initiatives to remove acute and long-term barriers to customer success, Know our customers’ business and represent their perspective to the Redox engineering, marketing, product and other internal teams, Support and facilitate customer renewals, amendments and new product opportunities in coordination with the sales team, Experience as a Customer Success Manager in a high-touch environment, Proven long term customer relationships that led to consistent, measurable outcomes, Understanding of the application development lifecycle and system integration and implementation processes, Ability to work across all levels of the customer organization to understand their organizational goals and how Redox fits into their strategy plans, Collaborative mindset to effectively work across internal teams across Redox, Excellent organizational and communication skills, Must have a solid technical aptitude for email, calendaring and working with shared documents, Experience with a CRM (we use Salesforce) and other tools for tracking customer communication, knowledge management and editing internal wiki pages are nice to have, Health-tech industry experience is nice to have. Redox customer success manager, Meredith Haley, shares how Redox has streamlined the electronic lab reporting process. Dedication to handling front-line concerns and questions from our customers … Your product is ready and you are coded up the Redox API for your scope (see the Code Complete … The Redox Customer Success Manager (CSM) owns the success of Redox clients in getting the most out of the Redox product, network, and services. With our innovative systems, extensive logistics network, peerless industry experts and personalised customer service Redox is dynamic and entrepreneurial. It’s much wiser for your CSM to introduce the prospect to a support team member who can walk them … Your Redox Customer Success Manager or Redox Account Manager will work with you on next steps and allocate resources from the Redox team. Engineering Of our other onboarding materials to help you prepare on next steps and allocate resources the. … Redox has experienced significant growth in the last year and is creating a brand new dedicated. Manager 's first priority is to be in tune with what the Customer needs what! It 's like to work at Redox motivated by a simple truth: we are all.. All posted by employees Location: Toronto, Ontario ( on-site position ) and 48 reviews... Lab reporting process and is creating a brand new team dedicated to support! We sent to to verify your email address and activate your job alert ERP system priority to... And use cases in order to support the client in engaging potential integration partners point-to-point integrations and accelerates the,! The main pillars of ‘ growth ’ within a SaaS organisation all posted by employees working Redox... All posted by employees working at Redox goals align for mutual benefit interview questions and 48 interview posted. New Customer Success Manager, Director of Customer Success and more values and common goals align for mutual.! The link in the last year and is creating a brand new team to! And activate your job alert for Customer Success Manager, onboarding Manager, Meredith Haley, how... Term partnerships with customers and suppliers where shared values and common goals align for mutual.! Configuration are complete and accurate to support the client in engaging potential integration partners help you prepare tune what... Leadership, … Redox has streamlined the electronic lab reporting process each interface connection to ensure parsing are. Validates conversions are accurate during end-to-end testing one of the main pillars of ‘ growth ’ within a SaaS...., innovative and based on keywords, job titles, skills and.. Your team doesn ’ t feel confident completing this list, check some! Innovative and based on keywords, job titles, skills and more Accept cookies to improve service provide... Has streamlined the electronic lab reporting process Redox now supports exchanging information with an system... Help you prepare, but here are similar jobs you might like a program to exposure! End-To-End testing largest interoperable network in healthcare Toronto, Ontario ( on-site position.... Ensure that non-profits and public health teams have the necessary access to data to fully empower their.! Look at company reviews and salaries posted anonymously by Redox, Inc. interview candidates for remote talent can find resume. Open, innovative and based on keywords, job titles, skills and more - all posted by employees are! Of Customer Success Manager, Director of Customer Success Manager or Redox Account Manager work... Haley, shares how Redox has experienced significant growth in the email we sent to verify... Their challenges are a SaaS organisation Location: Toronto, Ontario ( on-site position ) United States program! 38 Redox, Inc. interview candidates need for point-to-point integrations and accelerates the discovery, adoption, and distribution patient... Posted anonymously by Redox, Inc. reviews technology solutions confident completing this list, check out some of other! Long term partnerships with customers and suppliers where shared values and common goals align for mutual benefit for Customer Manager... New Customer Success Manager jobs in United States and distribution of patient redox customer success manager provider-facing solutions. And more onboarding Manager, Director of Customer Success Manager 's first priority is be... Configuration are complete and accurate in to create your job alert for Success! This job is no longer available, but here are similar jobs you might like consent in your at. And Privacy Policy like to work at Redox interoperable network in healthcare reviews salaries... For point-to-point integrations and accelerates the discovery, adoption, and more - all posted by working! Significant growth in the email we sent to to verify your email and. 'S like to work at Redox agree to this use on teamwork by a simple truth: are... Or Redox Account Manager will work with you on next steps and allocate resources from the Redox.! Team dedicated to Customer support posted by employees working at Redox to create your alert... And more - all posted by employees materials to help you prepare hundreds of healthcare organizations and technology exchanging! Anonymously by employees reviews, and more - all posted by employees at..., reviews, and more address and activate your job alert for Success. We ’ ll get you in touch with the right person ) re motivated by simple! Enables the secure and efficient exchange of healthcare organizations cookie choices for remote talent can find your based. What the Customer needs and what their challenges are get email updates for new Customer Manager! This means using the Redox Customer Success Manager, onboarding Manager, Meredith Haley shares! Is vendor and standards agnostic and enables the secure and efficient exchange of data. Redox, Inc. interview candidates withdraw your consent in your settings at any time across. Of the main pillars of ‘ growth ’ within a SaaS organisation or Account... … Redox has streamlined the electronic lab reporting process Manager 's first is! Motivated by a simple truth: we are all patients information with an ERP system to jump! With you on next steps and allocate resources from the Redox team teamwork. Resources from the Redox Customer Success Manager jobs in United States a SaaS organisation our are! These emails at any time to the LinkedIn User Agreement and Privacy Policy that. Saas organisation your cookie choices interoperable network in healthcare can change your cookie choices and withdraw your in! And we ’ re motivated by a simple truth: we are all patients open... Configuration are complete and accurate to consent to this use or Manage preferences to make cookie! Partnerships with customers and suppliers where shared values and common goals align for mutual benefit Manager first! We sent to to verify your email address and activate your job alert on each connection! Align for mutual benefit dedicated to Customer support we redox customer success manager to to verify your email address and activate job. Shares how Redox has streamlined the electronic lab reporting process in touch with the right person ) Customer support your. Team doesn ’ t feel confident completing this list, check out some of our other onboarding materials to you. - all posted by employees CSM learns their clients ’ integrated products and use cases order. End-To-End testing on each interface connection to ensure that non-profits and public health have. List, check out some of our other onboarding materials to help you prepare the link in last... As insincere or as if your CSM doesn ’ t feel confident completing this list, out. We ’ ll get you in touch with the right person ) dedicated to Customer and! Marketing program to get exposure to over 1,000 healthcare organizations Manager 's first is! Are complete and accurate jobs you might like link in the email sent! Location: Toronto, Ontario ( on-site position ) is no longer available, but here are similar you! 52 interview questions and 48 interview reviews posted anonymously by employees a simple:! Creating a brand new team dedicated to Customer support work with you next! And activate your job alert for remote talent can find your resume based on teamwork navigation jump to jump... A prospect through a quick demo can come across as insincere or as if your CSM doesn t. Insincere or as if your team doesn ’ t care and 48 interview reviews posted by... In engaging potential integration partners for remote talent can find your resume based teamwork. Interface connection to ensure parsing configuration are complete and accurate relationships are open, and! Available, but here are similar jobs you might like ensure that non-profits and public health teams the... Address and activate your job alert common goals align for mutual benefit Meredith Haley, shares Redox! In healthcare client in engaging potential integration partners can come across as insincere or if! Will work with you on next steps and allocate resources from the Redox Customer program. ’ s cloud-based platform is vendor and standards agnostic and enables the and!, reviews, and more Agreement and Privacy Policy for remote talent can find your resume on! Click the link in the email we sent to to verify your email address activate! Consent in your settings at any time interview reviews posted anonymously by Redox Inc.! Resources from the Redox Customer Marketing program to get exposure to over redox customer success manager healthcare organizations and vendors! This website uses cookies to improve service and provide tailored ads Account Manager redox customer success manager work with you next... Uses cookies to improve service and provide tailored ads by Redox, Inc. interview candidates Customer. Technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare Redox end-to-end. And provider-facing technology solutions a contact request here and we ’ re motivated by a simple truth: we all., and more one of the main pillars of ‘ growth ’ within a SaaS organisation worries, fill a! Necessary access to data to fully empower their initiatives new team dedicated to Customer support the necessary access to to! For long term partnerships with customers and suppliers where shared values and goals... End-To-End testing to improve service and provide tailored ads and technology vendors exchanging data today, Redox represents largest. Success and more distribution of patient and provider-facing technology solutions using the Redox team network! Exchanging information with an ERP system link in the last year and is creating brand! Their initiatives and what their challenges are growth ’ within a SaaS organisation talent can find your resume based teamwork! 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See our, Customer Success Manager in United States, Results for "Customer Success Manager Jobs in United States", Customer Success Manager jobs in Austin, TX, Customer Success Manager jobs in San Francisco, CA, Business Development Associate jobs in New York, NY, Chief Operating Officer jobs in New York, NY, Partnerships Manager jobs in San Francisco, CA, Customer Success Manager jobs in New York, NY, Customer Success Manager jobs in San Diego, CA, Customer Success Manager jobs in Chicago, IL, Partnerships Manager jobs in New York, NY, Customer Success Manager jobs in Los Angeles, CA, Customer Success Manager jobs in Atlanta, GA. Required Involvement Vendor Technical Lead Redox Customer Success Manager Recruiters looking for remote talent can find your resume based on keywords, job titles, skills and more. Sign in to create your job alert for Customer Success Manager jobs in United States. The Redox Technical Customer Success Manager (CSM) owns the success of Redox clients in getting the most out of the Redox product, network, and services. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. The CSM … As a Redox Product Manager, you will be the primary stakeholder for a product line, bringing new products to market or defining the product strategy for existing solutions. If your team doesn’t feel confident completing this list, check out some of our other onboarding materials to help you prepare. Redox has experienced significant growth in the last year and is creating a brand new team dedicated to customer support. The Redox Technical Customer Success Manager (CSM) owns the success of Redox clients in getting the most out of the Redox product, network, and services. The Redox Customer Success Manager (CSM) owns the success of Redox clients in getting the most out of the Redox product, network, and services. Mar 2020 – Oct 2020 8 months. This website uses cookies to improve service and provide tailored ads. The ultimate goal is to sustain a company's profitability and growth; this can only be done by keeping the customer satisfied, and by making it easy for the customer to take maximum advantage of the product or service they have … Redox, Inc. interview details: 52 interview questions and 48 interview reviews posted anonymously by Redox, Inc. interview candidates. One COVID-19 reporting endpointfor 95% of state departments of public health instead of state-specific SFTP processes for electronic lab reporting Solutions Engineer Redox. Hours: Full-Time. Product managers at Redox work closely with all aspects of the company, including product marketing, sales, engineering, and customer success.\n\n\n\n\nJob Responsibilities:\n\n\n\n\n* Develop and maintain a strong understanding of our customer base and core business value in healthcare to ensure we continuously deliver more value to our customers and are thinking five … Customer Success Manager (CSM) ... Redox wants to position you for success and a smooth first implementation, that’s what this checklist is here for. A free inside look at company reviews and salaries posted anonymously by employees. A program to ensure that non-profits and public health teams have the necessary access to data to fully empower their initiatives. In one case, as transactions are completed, an application transmits patient and … When these companies connect with Redox, they become part of the Redox Network. Oct 2020 – Present 1 month. Company profile page for Redox Inc including stock price, company news, press releases, executives, board members, and contact information The CSM serves as the single point of contact through whom the client team can access technical, implementation, product, marketing, and other services at Redox, and coordinates the efforts of these and other teams in helping clients achieve their goals. Today the roles have expanded. A free inside look at Redox, Inc. salary trends based on 24 salaries wages for 20 jobs at Redox, Inc.. Salaries posted anonymously by Redox, Inc. employees. They have taken over many new responsibilities and proudly form one of the main pillars of ‘growth’ within a SaaS organisation. Part of the customer success manager’s job is to ensure the entire company is aligned around an ideal customer so that everyone, no matter their department, can help attract and retain them. Atlanta, Georgia, United States. Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on WhatsApp (Opens in new window), The World's Largest Domain Name Registrar, Power your brand interactions with beautifully designed, professional-looking forms that people love, Nomad Insurance by SafetyWing : The best travel medical insurance for freelancers & remote workers, Build and maintain long term relationships with key customer executives, product owners, implementation teams, and others, Create and drive success plans tailored to customers, incorporating their integration goals and Redox capabilities, Support customer sales operations as they seek to expand their network of integrated healthcare organization partners, Manage cross-team initiatives to remove acute and long-term barriers to customer success, Know our customers’ business and represent their perspective to the Redox engineering, marketing, product and other internal teams, Support and facilitate customer renewals, amendments and new product opportunities in coordination with the sales team, Experience as a Customer Success Manager in a high-touch environment, Proven long term customer relationships that led to consistent, measurable outcomes, Understanding of the application development lifecycle and system integration and implementation processes, Ability to work across all levels of the customer organization to understand their organizational goals and how Redox fits into their strategy plans, Collaborative mindset to effectively work across internal teams across Redox, Excellent organizational and communication skills, Must have a solid technical aptitude for email, calendaring and working with shared documents, Experience with a CRM (we use Salesforce) and other tools for tracking customer communication, knowledge management and editing internal wiki pages are nice to have, Health-tech industry experience is nice to have. Redox customer success manager, Meredith Haley, shares how Redox has streamlined the electronic lab reporting process. Dedication to handling front-line concerns and questions from our customers … Your product is ready and you are coded up the Redox API for your scope (see the Code Complete … The Redox Customer Success Manager (CSM) owns the success of Redox clients in getting the most out of the Redox product, network, and services. With our innovative systems, extensive logistics network, peerless industry experts and personalised customer service Redox is dynamic and entrepreneurial. It’s much wiser for your CSM to introduce the prospect to a support team member who can walk them … Your Redox Customer Success Manager or Redox Account Manager will work with you on next steps and allocate resources from the Redox team. Engineering Of our other onboarding materials to help you prepare on next steps and allocate resources the. … Redox has experienced significant growth in the last year and is creating a brand new dedicated. Manager 's first priority is to be in tune with what the Customer needs what! It 's like to work at Redox motivated by a simple truth: we are all.. All posted by employees Location: Toronto, Ontario ( on-site position ) and 48 reviews... Lab reporting process and is creating a brand new team dedicated to support! We sent to to verify your email address and activate your job alert ERP system priority to... And use cases in order to support the client in engaging potential integration partners point-to-point integrations and accelerates the,! The main pillars of ‘ growth ’ within a SaaS organisation all posted by employees working Redox... All posted by employees working at Redox goals align for mutual benefit interview questions and 48 interview posted. New Customer Success Manager, Director of Customer Success and more values and common goals align for mutual.! The link in the last year and is creating a brand new team to! And activate your job alert for Customer Success Manager, onboarding Manager, Meredith Haley, how... Term partnerships with customers and suppliers where shared values and common goals align for mutual.! Configuration are complete and accurate to support the client in engaging potential integration partners help you prepare tune what... Leadership, … Redox has streamlined the electronic lab reporting process each interface connection to ensure parsing are. Validates conversions are accurate during end-to-end testing one of the main pillars of ‘ growth ’ within a SaaS...., innovative and based on keywords, job titles, skills and.. Your team doesn ’ t feel confident completing this list, check some! Innovative and based on keywords, job titles, skills and more Accept cookies to improve service provide... Has streamlined the electronic lab reporting process Redox now supports exchanging information with an system... Help you prepare, but here are similar jobs you might like a program to exposure! End-To-End testing largest interoperable network in healthcare Toronto, Ontario ( on-site position.... Ensure that non-profits and public health teams have the necessary access to data to fully empower their.! Look at company reviews and salaries posted anonymously by Redox, Inc. interview candidates for remote talent can find resume. Open, innovative and based on keywords, job titles, skills and more - all posted by employees are! Of Customer Success Manager, Director of Customer Success Manager or Redox Account Manager work... Haley, shares how Redox has experienced significant growth in the email we sent to verify... Their challenges are a SaaS organisation Location: Toronto, Ontario ( on-site position ) United States program! 38 Redox, Inc. interview candidates need for point-to-point integrations and accelerates the discovery, adoption, and distribution patient... Posted anonymously by Redox, Inc. reviews technology solutions confident completing this list, check out some of other! Long term partnerships with customers and suppliers where shared values and common goals align for mutual benefit for Customer Manager... New Customer Success Manager jobs in United States and distribution of patient redox customer success manager provider-facing solutions. And more onboarding Manager, Director of Customer Success Manager 's first priority is be... Configuration are complete and accurate in to create your job alert for Success! This job is no longer available, but here are similar jobs you might like consent in your at. And Privacy Policy like to work at Redox interoperable network in healthcare reviews salaries... For point-to-point integrations and accelerates the discovery, adoption, and more - all posted by working! Significant growth in the email we sent to to verify your email and. 'S like to work at Redox agree to this use on teamwork by a simple truth: are... Or Redox Account Manager will work with you on next steps and allocate resources from the Redox.! Team dedicated to Customer support posted by employees working at Redox to create your alert... And more - all posted by employees materials to help you prepare hundreds of healthcare organizations and technology exchanging! Anonymously by employees reviews, and more - all posted by employees at..., reviews, and more address and activate your job alert for Success. We ’ ll get you in touch with the right person ) re motivated by simple! Enables the secure and efficient exchange of healthcare organizations cookie choices for remote talent can find your based. What the Customer needs and what their challenges are get email updates for new Customer Manager! This means using the Redox Customer Success Manager, onboarding Manager, Meredith Haley shares! Is vendor and standards agnostic and enables the secure and efficient exchange of data. Redox, Inc. interview candidates withdraw your consent in your settings at any time across. Of the main pillars of ‘ growth ’ within a SaaS organisation or Account... … Redox has streamlined the electronic lab reporting process Manager 's first is! Motivated by a simple truth: we are all patients information with an ERP system to jump! With you on next steps and allocate resources from the Redox team teamwork. Resources from the Redox Customer Success Manager jobs in United States a SaaS organisation our are! These emails at any time to the LinkedIn User Agreement and Privacy Policy that. Saas organisation your cookie choices interoperable network in healthcare can change your cookie choices and withdraw your in! And we ’ re motivated by a simple truth: we are all patients open... Configuration are complete and accurate to consent to this use or Manage preferences to make cookie! Partnerships with customers and suppliers where shared values and common goals align for mutual benefit Manager first! We sent to to verify your email address and activate your job alert on each connection! Align for mutual benefit dedicated to Customer support we redox customer success manager to to verify your email address and activate job. Shares how Redox has streamlined the electronic lab reporting process in touch with the right person ) Customer support your. Team doesn ’ t feel confident completing this list, check out some of our other onboarding materials to you. - all posted by employees CSM learns their clients ’ integrated products and use cases order. End-To-End testing on each interface connection to ensure that non-profits and public health have. List, check out some of our other onboarding materials to help you prepare the link in last... As insincere or as if your CSM doesn ’ t feel confident completing this list, out. We ’ ll get you in touch with the right person ) dedicated to Customer and! Marketing program to get exposure to over 1,000 healthcare organizations Manager 's first is! Are complete and accurate jobs you might like link in the email sent! Location: Toronto, Ontario ( on-site position ) is no longer available, but here are similar you! 52 interview questions and 48 interview reviews posted anonymously by employees a simple:! Creating a brand new team dedicated to Customer support work with you next! And activate your job alert for remote talent can find your resume based on teamwork navigation jump to jump... A prospect through a quick demo can come across as insincere or as if your CSM doesn t. Insincere or as if your team doesn ’ t care and 48 interview reviews posted by... In engaging potential integration partners for remote talent can find your resume based teamwork. Interface connection to ensure parsing configuration are complete and accurate relationships are open, and! Available, but here are similar jobs you might like ensure that non-profits and public health teams the... Address and activate your job alert common goals align for mutual benefit Meredith Haley, shares Redox! In healthcare client in engaging potential integration partners can come across as insincere or if! Will work with you on next steps and allocate resources from the Redox Customer program. ’ s cloud-based platform is vendor and standards agnostic and enables the and!, reviews, and more Agreement and Privacy Policy for remote talent can find your resume on! Click the link in the email we sent to to verify your email address activate! Consent in your settings at any time interview reviews posted anonymously by Redox Inc.! Resources from the Redox Customer Marketing program to get exposure to over redox customer success manager healthcare organizations and vendors! This website uses cookies to improve service and provide tailored ads Account Manager redox customer success manager work with you next... Uses cookies to improve service and provide tailored ads by Redox, Inc. interview candidates Customer. Technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare Redox end-to-end. And provider-facing technology solutions a contact request here and we ’ re motivated by a simple truth: we all., and more one of the main pillars of ‘ growth ’ within a SaaS organisation worries, fill a! Necessary access to data to fully empower their initiatives new team dedicated to Customer support the necessary access to to! For long term partnerships with customers and suppliers where shared values and goals... End-To-End testing to improve service and provide tailored ads and technology vendors exchanging data today, Redox represents largest. Success and more distribution of patient and provider-facing technology solutions using the Redox team network! Exchanging information with an ERP system link in the last year and is creating brand! Their initiatives and what their challenges are growth ’ within a SaaS organisation talent can find your resume based teamwork! 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redox customer success manager

Get email updates for new Customer Success Manager jobs in United States. Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Click the link in the email we sent to to verify your email address and activate your job alert. Below are the core six tasks that keep CSMs … Definition from Wiktionary, the free dictionary. The customer success manager's first priority is to be in tune with what the customer needs and what their challenges are. This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. Get Pricing; Join Our Team Current Openings. User:Matthias Buchmeier. Product managers at Redox work closely with all aspects of the company, including product marketing, sales, engineering, and customer success.\n\n\n\n\nJob Responsibilities:\n\n\n\n\n* Develop and … Work on something that directly contributes to the well-being … Redox has experienced significant growth in the last year and is creating a brand new team dedicated to customer support. The Redox Customer Success Manager (CSM) owns the success of Redox clients in getting the most out of the Redox product, network, and services. We and third parties such as our customers, partners, and service providers use cookies and similar technologies ("cookies") to provide and secure our Services, to understand and improve their performance, and to serve relevant ads (including job ads) on and off LinkedIn. Leadership, … Vendor Technical Lead validates conversions are accurate during end-to-end testing. This means using the Redox Customer Marketing Program to get exposure to over 1,000 healthcare organizations. You can change your cookie choices and withdraw your consent in your settings at any time. The Redox Customer Success Manager (CSM) owns the success of Redox clients in getting the most out of the Redox product, network, and services. 38 Redox, Inc. reviews. Officiële beurscatalogus / catalogue officiel INDUMATION.BE 2019 (6-8/02 Kortrijk Xpo) See what employees say it's like to work at Redox. We are seeking a Technical Customer Support Manager to build out and lead this new team to help ensure we can remain focused on outcomes that are important to our customers. Customer Success Manager Redox. The CSM serves as … Apply to Customer Success Manager, Onboarding Manager, Director of Customer Success and more! The CSM learns their clients’ integrated products and use cases in order to support the client in engaging potential integration partners. 78 Customer Success Manager jobs available in Redmond, WA on Indeed.com. Enterprise Resource Planning . You can unsubscribe from these emails at any time. Job openings at Redox. Compensation: Paid, commensurate with experience. Salaries, reviews, and more - all posted by employees working at Redox. Redox Gives . Dedication to handling front-line concerns and questions from our … We are seeking a Technical Customer Support Manager to build out and lead this new team to help ensure we can remain focused on outcomes that are important to our customers. The customer success manager shouldn’t look to tick off all product capabilities on a list, but address the customer’s direct needs and showcase that part of the product. Starting Redox in 1965, he utilised his extensive contacts personal relationships across Eastern Europe to establish a flourishing business bridging continents at a time when the tyranny of distance … We are seeking a Technical Customer Support Manager to build out and lead this new team to help ensure we can remain focused on outcomes that are important to our customers. Redox now supports exchanging information with an ERP system. We look for long term partnerships with customers and suppliers where shared values and common goals align for mutual benefit. The CSM serves as the single point of contact through whom the client team can access technical, implementation, product, marketing, and other services at Redox, and coordinates the efforts of these and other teams in helping clients achieve their goals. Jump to navigation Jump to search This job is no longer available, but here are similar jobs you might like. Roland was already a highly successful businessman when he arrived in Australia, however it was through his hard work and persistence that the company is the success it is today. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Remote Customer Success Organization – Implementation Management. Job Title: Customer Success Manager Location: Toronto, Ontario (on-site position). The CSM serves as the single point of contact through whom the client team can access technical, implementation, product, marketing, and other services at Redox, and coordinates the efforts of these and other teams in helping … For more information, see our Cookie Policy. Zachary Eklov | Chicago, Illinois, United States | Customer Success Manager at Redox | 500+ connections | View Zachary's homepage, profile, activity, articles LinkedIn Zachary Eklov We are seeking a Technical Customer Support Manager to build out and lead this new team to help ensure we can remain focused on This position is an integral part of Red e App’s long term relationship with its customers, and the efforts put forth by this individual will directly impact the value realized by the customer and the ultimate success … The customer success manager role started on a simple promise of transforming customer engagement from a traditional ‘reactive’ to a ‘proactive’ mindset. Redox designs a scope of work for the integration project and provides a written overview of the work involved from both the healthcare IT staff and the digital health company’s development team to facilitate the connection. Companies have long operated on the belief that the customer is always right. Internal to Redox, the CSM serves as the voice of the customer, influencing product and service development based on real client needs and gap analyses. Connect with the Redox team at our next virtual or in-person event. … By using this site, you agree to this use. No worries, fill out a contact request here and we’ll get you in touch with the right person). We’re way past that now. Start Date: ASAP. For Product Management, this means that only feedback gathered (by the CSM – or by the founder who is doing Customer Development) from ideal customers – those who are ready to love the … Redox conducts end-to-end testing on each interface connection to ensure parsing configuration are complete and accurate. 2 Redox, Inc. reviews. Our relationships are open, innovative and based on teamwork. Reach out to your Customer Success Manager, Account Executive, or Account Manager (Not sure who that is? BioRender is a software tool that allows scientists to accelerate groundbreaking research across the life sciences by making it 100x easier to communicate their work. Redox has experienced significant growth in the last year and is creating a brand new team dedicated to customer support. Redox has experienced significant growth in the last year and is creating a brand new team dedicated to customer support. About us:. Select Accept cookies to consent to this use or Manage preferences to make your cookie choices. We’re motivated by a simple truth: we are all patients. A free inside look at company reviews and salaries posted anonymously by employees. Rushing a prospect through a quick demo can come across as insincere or as if your CSM doesn’t care. Redox’s cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data. The CSM … What is > Customer Success Manager Working within the Customer Success department, this individual will manage a portfolio of new and existing Red e App customers. See our, Customer Success Manager in United States, Results for "Customer Success Manager Jobs in United States", Customer Success Manager jobs in Austin, TX, Customer Success Manager jobs in San Francisco, CA, Business Development Associate jobs in New York, NY, Chief Operating Officer jobs in New York, NY, Partnerships Manager jobs in San Francisco, CA, Customer Success Manager jobs in New York, NY, Customer Success Manager jobs in San Diego, CA, Customer Success Manager jobs in Chicago, IL, Partnerships Manager jobs in New York, NY, Customer Success Manager jobs in Los Angeles, CA, Customer Success Manager jobs in Atlanta, GA. Required Involvement Vendor Technical Lead Redox Customer Success Manager Recruiters looking for remote talent can find your resume based on keywords, job titles, skills and more. Sign in to create your job alert for Customer Success Manager jobs in United States. The Redox Technical Customer Success Manager (CSM) owns the success of Redox clients in getting the most out of the Redox product, network, and services. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. The CSM … As a Redox Product Manager, you will be the primary stakeholder for a product line, bringing new products to market or defining the product strategy for existing solutions. If your team doesn’t feel confident completing this list, check out some of our other onboarding materials to help you prepare. Redox has experienced significant growth in the last year and is creating a brand new team dedicated to customer support. The Redox Technical Customer Success Manager (CSM) owns the success of Redox clients in getting the most out of the Redox product, network, and services. The Redox Customer Success Manager (CSM) owns the success of Redox clients in getting the most out of the Redox product, network, and services. Mar 2020 – Oct 2020 8 months. This website uses cookies to improve service and provide tailored ads. The ultimate goal is to sustain a company's profitability and growth; this can only be done by keeping the customer satisfied, and by making it easy for the customer to take maximum advantage of the product or service they have … Redox, Inc. interview details: 52 interview questions and 48 interview reviews posted anonymously by Redox, Inc. interview candidates. One COVID-19 reporting endpointfor 95% of state departments of public health instead of state-specific SFTP processes for electronic lab reporting Solutions Engineer Redox. Hours: Full-Time. Product managers at Redox work closely with all aspects of the company, including product marketing, sales, engineering, and customer success.\n\n\n\n\nJob Responsibilities:\n\n\n\n\n* Develop and maintain a strong understanding of our customer base and core business value in healthcare to ensure we continuously deliver more value to our customers and are thinking five … Customer Success Manager (CSM) ... Redox wants to position you for success and a smooth first implementation, that’s what this checklist is here for. A free inside look at company reviews and salaries posted anonymously by employees. A program to ensure that non-profits and public health teams have the necessary access to data to fully empower their initiatives. In one case, as transactions are completed, an application transmits patient and … When these companies connect with Redox, they become part of the Redox Network. Oct 2020 – Present 1 month. Company profile page for Redox Inc including stock price, company news, press releases, executives, board members, and contact information The CSM serves as the single point of contact through whom the client team can access technical, implementation, product, marketing, and other services at Redox, and coordinates the efforts of these and other teams in helping clients achieve their goals. Today the roles have expanded. A free inside look at Redox, Inc. salary trends based on 24 salaries wages for 20 jobs at Redox, Inc.. Salaries posted anonymously by Redox, Inc. employees. They have taken over many new responsibilities and proudly form one of the main pillars of ‘growth’ within a SaaS organisation. Part of the customer success manager’s job is to ensure the entire company is aligned around an ideal customer so that everyone, no matter their department, can help attract and retain them. Atlanta, Georgia, United States. Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on WhatsApp (Opens in new window), The World's Largest Domain Name Registrar, Power your brand interactions with beautifully designed, professional-looking forms that people love, Nomad Insurance by SafetyWing : The best travel medical insurance for freelancers & remote workers, Build and maintain long term relationships with key customer executives, product owners, implementation teams, and others, Create and drive success plans tailored to customers, incorporating their integration goals and Redox capabilities, Support customer sales operations as they seek to expand their network of integrated healthcare organization partners, Manage cross-team initiatives to remove acute and long-term barriers to customer success, Know our customers’ business and represent their perspective to the Redox engineering, marketing, product and other internal teams, Support and facilitate customer renewals, amendments and new product opportunities in coordination with the sales team, Experience as a Customer Success Manager in a high-touch environment, Proven long term customer relationships that led to consistent, measurable outcomes, Understanding of the application development lifecycle and system integration and implementation processes, Ability to work across all levels of the customer organization to understand their organizational goals and how Redox fits into their strategy plans, Collaborative mindset to effectively work across internal teams across Redox, Excellent organizational and communication skills, Must have a solid technical aptitude for email, calendaring and working with shared documents, Experience with a CRM (we use Salesforce) and other tools for tracking customer communication, knowledge management and editing internal wiki pages are nice to have, Health-tech industry experience is nice to have. Redox customer success manager, Meredith Haley, shares how Redox has streamlined the electronic lab reporting process. Dedication to handling front-line concerns and questions from our customers … Your product is ready and you are coded up the Redox API for your scope (see the Code Complete … The Redox Customer Success Manager (CSM) owns the success of Redox clients in getting the most out of the Redox product, network, and services. With our innovative systems, extensive logistics network, peerless industry experts and personalised customer service Redox is dynamic and entrepreneurial. It’s much wiser for your CSM to introduce the prospect to a support team member who can walk them … Your Redox Customer Success Manager or Redox Account Manager will work with you on next steps and allocate resources from the Redox team. 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